![]() Disable auto-backup on all mobile devices.Connect and setup ibi using a different Wi-Fi network or mobile hot spot.Option #2 - Connect to a Different Wi-Fi Network For instructions, please refer to How do I check ibi firmware version? Check the firmware version of ibi using the Web or Mobile App.The ibi firmware update should occur within a few hours after setup, reboot and reconnect to the Wi-Fi network.Disable Social Media and Cloud imports if they have been enabled already.Disable auto backups on all mobile devices.Ensure ibi remains powered on and connected to Wi-Fi.To ensure a successful over the air firmware update, follow the steps listed below. The setup of ibi may not be successful or result in periodic "device offline" status when connected to Cox Technicolor routers until the ibi firmware has been updated to 5.6.1-102 or higher. ISP will rebrand the Technicolor modem router. ![]() NOTE: Technicolor is the modem manufacture that sells it's modems to Comcast, Cox, Century Link, or any other ISP. ![]()
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